Synacy

Customer Acquisition Agent

Location: Makati City, Metro Manila, Philippines Type: Full Time Min. Experience: Entry Level

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This job advert is placed on behalf of RISE.

The RISE mission is to accelerate internet in the Philippines—we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.

We're currently building up our teams based in our Makati office. We're looking for talented, engaged and resourceful people to join our organisation to help build it and grow with it.

As an early staff member you will have the potential for massive growth as the business is on an incredible trajectory targeting 30% growth of month-on-month this quarter. With your work experience and great attitude you will be making a difference by helping us achieve our mission to accelerate internet in the Philippines. In the process you will learn more about the technology and will work in a super unique organisation which has foreign management but is servicing the Philippines market.

Benefits include full HMO, 1 dependent after 1 year, 80% of a 2nd dependent after another year. Regularisation review at 3 and 6 months and practical opportunities for increased responsibility and promotions as the team is constantly growing.

You have to have the following basics:

  • Excellent client service skills
  • Advanced-level internet, computer, and research skills to analyse and/or edit, data provided
  • Strong  written and verbal communication skills
  • A proven ability to communicate with a diverse group of people in a clear and neutral manner
  • Knows how to probe and ask questions to yield best information
  • Be comfortable communicating with business executives in diverse industries
  • Able to juggle multiple priorities and competing deadlines with strong attention to detail
  • A hands-on and a can-do mentality
  • Self motivated and demonstrated ability to meet or exceed expectations
  • Be creative and persistent in finding ways to reach target audience
  • Possess poise and confidence and the ability to think quickly

You will start as a Customer Acquisition Agent who will help other businesses solve their internet connection issues. Other tasks could include:

  • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel
  • Identify and clearly and concisely articulate business problems, recommend solutions and the resulting business implications
  • Use the Internet and public documents for research and generate leads through a variety of efforts including, email, web, discovery and individual research, or phone campaigns and analysing client-generated data, inbound marketing leads, prospect lists, past sales data and market trends

But, as we grow, we want you to grow with us and you'll have the chance to define your role. What do you want to do? How do you want to help? What are you good at? People are our biggest asset. We put our employees first. Apply and experience the difference. RISE to the occasion, and we’ll do the rest.

We apologise, however, due to the volume of applications most likely we will not be able to respond to each applicant individually, however we do appreciate your time and will review each application that we receive.

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