Synacy

Sales Associate

Location: Makati City / Cebu City, Philippines Type: Full Time Min. Experience: Mid Level

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The Sales Associate role is a specialised role with sole focus on the initial stage of the sales transaction. This role drives lead generation and acts as a conduit for qualified leads to be passed onto Account Managers or Sales Associates.  He/she is responsible for being the first interaction with a potential RISE customer; qualifying and assessing customers to pass off to sales.

The main focus of this role will be to generate leads through a variety of efforts including, email, web, discovery and individual research, or phone campaigns and analysing client-generated data, inbound marketing leads, prospect lists, past sales data and market trends – and convert these into opportunities for the Sales team.

A Sales Associate must be able to pay close attention to detail and possess the analytical skills to discern whether an interested client/company could be a potential customer, as well as have a excellent knowledge of RISE's products and processes.

Job responsibilities may include, but aren't limited to:

  • Gather contact information, market data, qualifiers and other information from prospective clients
  • Conduct surveys, either in phone or in person, of prospect companies
  • Answer queries via phone or web chat from customers or prospective clients
  • Generate sales lead and follow up on leads and conduct research to identify potential clients
  • Use the Internet and public documents for research
  • Manage data for new and prospective clients from the RISE website ensuring all communications are logged, information is accurate and documents are attached
  • Prepare and analyse sales pipeline reports and dashboards
  • Process lead lists down the lead funnel ensuring the most qualified leads hit the Sales team
  • Develop close working relationship with Sales Team to identify appropriate KPI's and metrics to support strategic objectives and revenue growth
  • Build and cultivate prospect relationships by initiating communications and conducting follow-up communications in order to move opportunities through the sales funnel
  • Identify and clearly and concisely articulate business problems, recommend solutions and the resulting business implications

Required:   

  • 1-3 years telemarketing and/or experience in B2B outbound-calling sales environment
  • Have advanced-level internet, computer, and research skills to analyse and/or edit, data provided
  • General computer skills including Excel, Access, PowerPoint, and experience in a Reporting/Dashboarding  tool
  • Excellent client service skills
  • Strong  written and verbal communication skills
  • Proven ability to communicate with a diverse group of people in a clear and neutral manner
  • Knows how to probe and ask questions to yield best information
  • Be comfortable communicating with business executives in diverse industries
  • Able to juggle multiple priorities and competing deadlines with strong attention to detail
  • A hands-on and a can-do mentality
  • Self motivated and demonstrated ability to meet or exceed expectations
  • Be creative and persistent in finding ways to reach target audience
  • Possess poise and confidence and the ability to think quickly

Preferred:

  • Experience in similar role
  • Understanding of the Telecommunications industry favourable but not required
  • IT/Technical and Database skills
  • Strong English, Tagalog and Visayan communication skills

We apologise, however, due to the volume of applications most likely we will not be able to respond to each applicant individually, however we do appreciate your time and will review each application that we receive. 

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