Japanese Sales Support

Full Time
Makati City, Manila, Philippines

This job advert is placed on behalf of RISE.

The RISE mission is to accelerate internet in the Philippines — we do this by focusing on the overall customer experience as well as the actual internet service we provide to business clients. Transparency and openness are guiding principles of our customer experience.

We're looking for talented, engaged and resourceful people to join our organisation to help build it and grow with it. As an early staff member you will have the potential for massive growth as the business is on an incredible trajectory targeting 30% growth of month-on-month this quarter.

With your work experience and great attitude you will be making a difference by helping us achieve our mission to accelerate internet in the Philippines. In the process you will learn more about the technology and will work in a super unique organisation which has foreign management but is servicing the Philippines market.



Visa Sponsorship: Available

Job Responsibilities:

  • Provides technical support for Japanese RISE clients 
  • Responds to client inquiries and resolves escalated issues in consonance to RISE standards and industry best practices
  • Collaborates with cross-functional teams, key persons and decision-makers to achieve maximum business profitability

Job Requirements:

  • English Proficiency: Business level
  • Japanese Proficiency: Native level
  • In-depth technical know-how of network systems, IT solutions, etc.
  • With a degree or highly learned in the STEM fields
  • Excellent command of written and spoken English
  • Well-versed with Japanese business culture and language
  • Familiar with network, accounting and legal parlance
  • Able to translate and explain technical principles in resolving issues using the Japanese language as medium

This position is pooling and shortlisting begins 2nd week of January.


Synacy/RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by Synacy/RISE with third party service providers to serve lawful purposes, for Synacy/RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at Synacy/RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read Synacy/RISE’s privacy policy and fully understand your rights to access, correct or withdraw your information anytime.

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