Application Development Lead

Full Time
Cebu, or Manila, Philippines

We are hiring an Application Development Lead to join our team.

As an Application Development Lead, you will help us build our information system, which is used by our staff globally. We want to empower small and medium businesses to offer telecommunications products in a way that they can compete with big companies. If you are interested in working on this mission, please join us.

You will be rewarded with a competitive salary and conditions including HMO for you and your family. Flex time is offered for some roles and your teammates will be there to help as you build your skills and responsibilities.

What you will be doing

  • Observe, analyze, and design IT solutions to information needs in our business
  • Design information and data models, and develop implementation plans which includes configuration, integration, security, and maintenance
  • Manage design, development, and testing of new information and data processing applications with the engineering staff
  • Apply security policy on the use of information, data, and applications; manage security implementation initiatives, as well as facilitate security assurance and enforcement processes
  • Manage roll-out of applications and data implementations
  • Manage application and data maintenance, upgrades, and enhancement programs
  • Investigate, diagnose, and resolve issues on our applications as reported by staff in the company
  • Develop user guides and knowledge base of applications in use and of data implementations
  • Develop and perform training activities on the use of applications and data implementations
  • Participate and contribute in the design and management of the entire IT system
  • Work with the IT leadership team to assess and develop an IT roadmap for our company

Who you are

  • Bachelor’s degree in Information Technology or Computer Science
  • 4+ years experience in end-to-end IT management
  • Proficiency and hands-on experience with implementing, configuring, and testing IT solutions
  • Proficiency with data modeling, information design, data processing designs, data retention designs, while ensuring security according to best practices
  • Proficiency with information security standards, policy development, implementation, and enforcements
  • 3+ years of experience in software engineering, using any of the following programming languages, Ruby, Javascript, Python, and PHP
  • Proficiency in developing scripts and applications for data ETL and reporting purposes
  • Proficiency in standard software engineering practices (i.e. source code management, continuous integration, automated tests, pair programming)
  • Proficiency with productivity/document applications, like MS Office (Word, Excel), Google Apps (Docs, Sheets), LucidChart, Confluence
  • Experience with business applications, like HubSpot (CRM/Sales), Zendesk (Helpdesk), HelpScout (Helpdesk), Podio, AirTable, Xero (Accounting) – particularly with their configuration and API integration
  • Experience with business intelligence/analysis applications, like AWS QuickSight, Google DataStudio, Tableau, Causal
  • Experience in using cloud services and APIs, preferably with Amazon Web Services (AWS)
  • Administration and shell usage of Linux-based systems (CentOS, Ubuntu), as well as administration of Windows-based systems (Win11, Win10) and MS Office
  • Highly customer-focused and able to provide a positive experience in conflict resolution
  • Excellent communication skills and able to effectively convey messages or know-how to non-technical customers
  • Highly dependable and responsive especially in urgent or time-sensitive situations
  • Able to maintain high level of integrity and confidentiality

What we offer

  • An environment of a sports team that is there to coach each other while being performant. 
  • A data and software culture that strives to build high quality IT systems.
  • An organization of autonomous teams, exploring and trying out solutions in a safe environment.
  • A place for you to learn, practice, develop yourself, and contribute to something meaningful.
  • A front seat at a fast growing, global company with a lot of opportunities in software, IT, and technology with exposure in telecommunications and web.
  • Flexibility and a wide array of health and well-being incentives to keep you balanced.
  • An opportunity to work with some of the best and smartest people around.

Working conditions

  • Hybrid, but open to discuss remote
  • Travel may be required
  • Flex time or shift schedule may be required (or combination)


About the company

The Synacy & RISE Group of Companies is a technology-first telecommunications company headquartered in Cebu City with offices in Manila and Davao City. Our products include software-as-a-service (SaaS) for messaging, enterprise & SME internet plans, wholesale internet plans, and an Internet Exchange (GetaFIX). Our customers are global and our telecommunications services power businesses in Australia, North America, the Philippines, and more.

The company is in a high growth stage, with nearly 300 employees as of 2022, but we strive to maintain the same culture of innovation, initiative, and collaboration that started the company more than a decade ago. We continue to aim to set the bar for quality telecommunications products and services wherever we operate.

Synacy is the group’s software development and telecommunications management consultancy entity, with the whitelabel telecommunications platform as its primary product.

Hiring process

We understand that applying for a new job or even looking for new opportunities can be a tedious and stressful process. We aim to give our applicants a good experience by being timely, efficient, and direct. We’d like for you to select us and we look forward to working together.

Even if you are not looking for work now, we encourage you to apply since you may go through our qualification process and assess our offer without any commitment to accept immediately. If you like what you are getting then you can plan with us on when you will eventually join.


Synacy/RISE is committed to protecting your personal information. Your information will be collected, used and may be shared by Synacy/RISE with third party service providers to serve lawful purposes, for Synacy/RISE recruitment process, including processing of data by third party when required. Your information shall be held only as long as necessary to achieve the purpose for which it is collected. The use and transfer of your information will be strictly in accordance with the applicable data privacy law and in line with our privacy policy available at Synacy/RISE Privacy Policy. Further, by clicking Apply, you agree and acknowledge that you have read Synacy/RISE’s privacy policy and fully understand your rights to access, correct or withdraw your information anytime.

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